FAQs & Help


Bidding How do I bid? What does this Icon mean (image of hot icon)? How do I increase my bid? Why doesn't my bid show up online after I bid?	Payment Collection and Shipping How long do I have to make payment? How do I pay? Are all bids exclusive of VAT? How long do I have to arrange collection after payment has been made?
General What are the System Requirements needed to use the site? Why have I not received my password? What do I do if I've forgotten my password?	Exporting Goods & VAT Can goods be supplied free of VAT where they are to be exported? Can I export the goods purchased to a European Union country without VAT being charged? Can I export the goods purchased outside the European Union country without VAT being charged? What evidence of export do I need to provide